1. Introduction
1.1 Welcome to SnapSale! These terms and conditions outline the rules and regulations for the use of SnapSale's Website, located at https://zim-cart.com. By accessing this website, we assume you accept these terms and conditions. Do not continue to use SnapSale if you do not agree to take all of the terms and conditions stated on this page.
2. Vendor Agreement
2.1 As a vendor on SnapSale, you agree to: - Provide accurate and complete information about your products, pricing, and shipping. - Fulfill orders promptly and maintain product quality. - Abide by our policies and guidelines.
3. Payment Schedule
3.1 Payments to vendors are made upon request after confirmation of sale.
3.2 Vendor payments are subject to a processing period, and funds may take a few business days to be transferred to your account.
4. Customer Agreement
4.1 As a customer on SnapSale, you agree to: - Provide accurate and truthful information when making purchases. - Abide by our policies and guidelines. - Respect the vendors and other customers in our community.
5. Refund Policy
5.1 We understand that there may be circumstances where a refund is necessary. Our refund policy is as follows:
For Customers:
5.1.1 If you, as a customer, are dissatisfied with a product or service purchased through SnapSale, you have the right to request a refund subject to the following conditions: - Refund requests must be made within [number] days from the date of purchase. - The product or service must be in its original condition and not used, damaged, or altered in any way. - SnapSale will review each refund request on a case-by-case basis and may ask for supporting documentation. - Once approved, refunds will be processed within [number] business days and credited to the original payment method used.
For Vendors:
5.1.2 As a vendor on SnapSale, you are responsible for managing your refund and return policies. You must clearly communicate your policies to customers in your product listings.
5.1.3 In the event of a dispute between a vendor and a customer regarding a refund, SnapSale will mediate the situation. If the mediation process results in a refund decision, the vendor must process the refund as directed.
6. Dispute Resolution
6.1 If any disputes arise between vendors and customers, SnapSale will mediate to resolve the issue fairly.
7. Prohibited Activities
7.1 You may not use SnapSale for any illegal, fraudulent, or harmful activities, including but not limited to: - Violating copyright, trademark, or intellectual property rights. - Engaging in fraudulent transactions. - Posting offensive, misleading, or harmful content.
8. Termination
8.1 SnapSale reserves the right to terminate or suspend accounts for violations of these Terms.
9. Data Protection and Privacy Policy
9.1 Privacy Commitment: Protecting your personal information is of the utmost importance to us. We are committed to ensuring the security and confidentiality of your data.
9.2 Collection of Information: When you use SnapSale, we may collect certain information from you. This may include, but is not limited to: - Personal information such as your name, email address, and contact details. - Payment information required for transactions, such as credit card details. - Usage information, including your interactions with the platform, search history, and cookies (please refer to our Cookie Policy for more information). - Information provided in reviews, ratings, and feedback.
9.3 Use of Information: We use the information collected for the following purposes: - To provide and maintain our services, including processing transactions and orders. - To personalize and enhance your user experience on SnapSale. - To communicate with you regarding your account, orders, or updates about our services. - To ensure the security and integrity of our platform and to prevent fraud or unauthorized access.
9.4 Sharing Information: We may share your information with third-party service providers, vendors, and partners to help us provide and improve our services. These third parties are contractually obligated to protect your information and use it solely for the purposes we specify.
9.5 Your Choices: You have the right to: - Access and review your personal information. - Correct inaccuracies in your personal information. - Withdraw consent or request the deletion of your personal information, subject to legal and contractual requirements.
9.6 Security Measures: We implement appropriate security measures to protect your data, but please be aware that no method of data transmission or storage is 100% secure.
9.7 Consent: By using SnapSale, you consent to the collection, use, and sharing of your data as described in this policy.
9.8 Updates to the Policy: We may update our Data Protection and Privacy Policy as needed. We will notify you of any material changes through the platform or other appropriate means. Your continued use of SnapSale after any changes to the policy constitutes acceptance of those changes.
10. Privacy
10.1 Protecting your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and safeguard your information.
11. Changes to Terms
11.1 We may update these Terms from time to time. It's your responsibility to review them periodically. Your continued use of SnapSale implies acceptance of any revisions.
12. Contact Information
12.1 If you have any questions or concerns about these Terms and Conditions, our Refund Policy, or Data Protection and Privacy Policy, please contact us at [Contact Email/Phone].
By using SnapSale, you acknowledge that you have read, understood, and agree to these Terms and Conditions. If you do not agree with any part of these Terms or policies, please refrain from using our platform.
